As a follow up on the post from Monday on how leaders listening better will improve workplace communication, here are a few additional resources to help you and your leaders continue to improve workplace communication. Certianly we know listening is important to communication, however, knowing and DOING are two different things, so here are 4 books that will help you also learn how to DO differently so that you see different communication results!
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston M.D. and Keith Ferrazzi (highly recommend this one!)
Enjoy and of course, stay contagious!