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Good morning and Happy Monday!
I’m Monica Wofford and this is your Monday Moment.

Examining your leadership communication, as we’ve done in recent Monday Moments, can take many, many directions.
And there is even a chance that for a small select few people, you may never be deemed as effective in getting across your message. (Eek!)
In fact, it’s particularly difficult if they are actively trying NOT to hear you, such as a teenager might act out in a home environment.

Monday Moment with Monica on leadership communication and the need to actively listen, but also observe. Not a subscriber? Sign up today at: www.MondayMoment.com.

WATCH this Monday Moment video on leadership communication and the questions to ask yourself to see if you’re not only actively listening, but also actively observing!

Want to watch the video Monday Moment? Click here for the video Monday Moment on Active Listening.

But, when leading others, and communicating with them, how much do YOU really pay attention? The concept of ACTIVE LISTENING is quite old by now, but how often do you actually do it? (By the way, here is the Harvard Business Review definition of Active Listening for your reading pleasure. :))

Let’s see…

  • Do you listen to your OWN message? (yep, seems weird, but do you?)
  • Do you listen for their words? Tone?
    (Is there a difference between “Well, bless your heart.” And “bless your heart.”)
  • Do you watch their face and hands?
  • Do you observe any signs of emotion?

So much of what you’ll “hear” back is non-verbal and requires you to be not only an active listener, but also an active observer, or even participant, if you really want to get the “message” they’re returning.

I’m Monica Wofford and that’s your Monday Moment.
See you next week for more talk on Leadership.

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