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Good morning and Happy Monday!
I’m Monica Wofford and this is your Monday Moment.

Allow us to jog left, If you will, and shift from the more general topic of communication to that of another aspect of conflict … and, in particular, conflict PREVENTION.

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Let’s say you work with those who are “different”, even WAY different in their approach, persona, personality, and behavior.
Let’s say that you truly believe they are not just “different”, but they’re freaking DIFFICULT!

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No one LOVES conflict… well, except for maybe a few who view it as a chance to practice… but it gets bad when it’s with those you lead and even worse, when they’re you’re opposites.

Yep, we hear it a lot and once you make that decision, that’s how you see them going forward. More on that decision later, but in the meantime, how do you prevent conflict with your opposites?

Here are a couple of best practices and powerful tips for prevention:

  • Meet with all team members at the start of your shift, day, or their time of arrival. In groups are better, but one on one is also an option.
  • Address issues, concerns, their bad day… right away.
  • Offer to help.
  • Offload assignments.
  • Recognize when pushing is going to backfire.

And no matter what happens, let far less get to you far less often. Take far less to heart than you’ve been used to taking personally. And by all means, stop… in fact, for the love of all things holy moly… STOP assuming their behavior differences are designed to tick you off or frustrate you and your morning. You’re not GONNA get them when they are the opposite of you in every way…  and that can be okay, if you let it.

I’m Monica Wofford and that’s your Monday Moment.
See you next week for more talk on Leadership.

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