Meet our Coaches and Trainers

Monica Wofford, CSP

In today’s business environment, to succeed in leading and building a results-oriented team, coaching is key and for more than ten years, Monica has served in a leadership coaching capacity. Former corporate executive, successful business owner, professional speaker, author, and Master Certified Coach in an EQ assessment, the skills you need to be a successful and effective leader are Monica’s specialty. In her sessions, Monica combines an engaging entrepreneurial spirit with a background in structured corporate culture. She rolls up her sleeves, dives in, and easily customizes her approach to meet your needs. In her background, Monica has both appeared on CNN and Fox, as well as authored six books, including Make Difficult People Disappear. She’s delivered leadership guidance to more than half a million people as a keynote speaker and was recently invited to become a member of the Forbes Coaches Council. Monica is the recovering workaholic with a life who gets things done early and fast, but values teamwork, sees the value in patience, and assertively shares her insights with pleasant passion. With Monica Wofford, there is an approachable softness alongside her polished, graceful, powerful business side both accompanied by her enthused and frequent contagious laugh. With a successful role in leadership and leadership development since 1989, Monica is a powerful asset to your leadership guidance.

Matt Brown
Advisor & Entrepreneur

Executive with 20+ years in advisory services and entrepreneurship.
Successful track record in leading teams to analyze an organization’s critical business requirements, identify opportunities, and develop and deliver innovative and cost-effective solutions for growth, enhancing competitiveness, increasing revenues, reducing costs and improving customer service. Industries include: Food & Beverage, Manufacturing, Energy, Insurance, Healthcare, Media, Software, and Telecom.

DISCIPLINES
Venture Capital
Project / Portfolio Management
Process Improvement
Software Dev. / Implementation
Strategy / Business Planning
Organizational Change Mgmt.
Sales and Customer Service

Tom Hoisington

Enthusiastic, humorous, and dynamic is how training class participants describe Tom Hoisington. As an experienced trainer, Tom uses a high energy presentation to connect with adult learning styles. His humor, stories, and analogies help make training content easily understood. Assessments show that those benefiting from Tom’s training techniques show strong improvement in comprehension and understanding. Tom’s ability to bring clarity to difficult topics leads to needed behavioral changes.

Tom has an extensive career in the financial services industry. His has sold insurance products and mutual funds, developed and delivered training programs for both agency managers and agents. Tom also has had compliance officer responsibility for a 24 state territory ensuring that sales offices and sales personnel were in full compliance with state insurance laws and NASD (now FINRA) Regulations.

As the Director of Education Outreach for a non-profit credit counseling agency, Tom worked closely with Central Florida non-profit social service agencies developing and delivering both financial education and personal financial counseling. He also served the agency as a certified credit and housing counselor.

Prior to entering the financial services business, Tom worked in a variety of positions within the restaurant industry and taught in the public school system.

David Hopkins

David Hopkins is a recognized leader with over 20 years senior level leadership. Starting at Walt Disney World and quickly rising to leadership positions. In the 10 years with Disney David has proven himself a strong and creative leader. Stream lining operations to increase guest satisfaction scores and reducing waste. While excelling in operations as a leader, David was asked to assist leadership in merchandise. During this time David increased sales by 15 % in 3
months with creative solutions and increasing guest satisfaction scores. With extensive experience in all operations within Walt Disney World, David was promoted to Safety Program Manger over Disney’s Animal Kingdom, (then Downtown Disney Entertainment complex) and all
3 Water Parks in total of over eight thousand Employees. During this capacity David reduced worker (cast-member) injuries to a new minimum standard at Walt Disney World. David negotiated through 3 different government agencies for new site developments. A well rounded
expert in theme park operations and development, David is a recognized leader on an International Level. David also has an in-depth knowledge of operations in Health Care. Developing and growing the United States number one surgical training institute for surgeons, over twenty thousand a
year, in robotic and minimally invasive techniques. David brought Disney Hospitality to a health care environment. While leading a diverse team Disney sought to partner with David again in teaching with the Disney Institute program Health Care Excellence a three and half day course
that taught the Disney Magic to Health Care Leaders from around the world. David has since excelled in Health care with C- Suite roles in various lines of businesses. Recently David has led many multi functional teams in long term care. Leading teams of over two hundred employees and buildings totaling in over 85 million dollars with annual budgets that exceed 10 million in annual operating expenses. David continues to blaze new paths in service and operations.