by Monica Wofford | Feb 15, 2019 | How to Become a Better Boss, Leading Diversity, Notes for the New Manager
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Most leaders will admit to having lost their patience or even their cool a time or two, but their password? Their password to people, no less? If only people were that easy. A simple user name and password and we’d unlock the system, and all would be smooth sailing. People clearly aren’t software systems. Slightly… read more
by Monica Wofford | Sep 7, 2018 | Contagious Leadership, How to Become a Better Boss, Notes for the New Boss
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The feeling is awful. Everyone knows, but no one says, or shares a solution. Some avoid you, or it, and some get very frustrated with you about it, while you spend hours trying to fix it. It’s awful. But, being in the dark about your own IT, or areas of improvement, is not uncommon, especially… read more
by Monica Wofford | Aug 31, 2018 | Contagious Leadership, How to Become a Better Boss, Notes for the New Manager
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In many organizations, from law enforcement to utilities to corporate America, recruitment and retention challenges are rising. How do we find good people and once we have ‘em, how do we keep them? It’s a common question and one most commonly answered with a request for an increased budget. But, not every organization has infinitely… read more
by Monica Wofford | Oct 21, 2017 | How to Become a Better Boss, Leadership training, Make Difficult People Disappear
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No one likes it when team members bicker, but leaders report spending much of their time dealing with this very issue. The challenge is how they deal with it makes a big difference. What do employees in conflict need from their leader and does it matter if the conflict is small, large, minor, or critical?… read more
by Monica Wofford | Oct 15, 2017 | How to Become a Better Boss, Leadership training, Managers Eyes Only
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Mindset. It’s a fancy word for what goes on when you talk to yourself. You do, don’t you? Doing it now, in fact. Now wait, don’t get distracted, because that’s exactly what can happen to a new manager. Newly promoted or recently transferred, new managers regularly get thrown into a detail laden environment. Some will… read more
by Monica Wofford | Oct 9, 2017 | How to Become a Better Boss, Leadership training, Managers Eyes Only
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Whether your vantage point is your local youth group or national politics, examples abound showing us being a leader by role, does not a leader make in the minds of others. In your own office, once you’ve been promoted, you’re simply the same person with a new shiny title, unless, you enact the principles, efforts… read more