Public/Civil Service Leadership Training and Consulting
Suggested Public/Civil Service Leadership Training and Consulting
In Public and Civil Service, leaders must do more and more with less and less. Stress is high and your customers have a voice and a vote. The models that used to work no longer do. Those with all the knowledge are retiring fast and at this pace, without help, your agency may not last.
For managers and leaders in city, state, and national service agencies, this results-oriented leadership training program and process will build their skills, break some old bad habits, and reduce the amount of times you hear "we’ve always done it that way".
Consulting Phase 1: Training Department Audit
Foundational Course 1: 10 Steps to Being a Better Boss
Assessments: CORE Multi-Dimensional Awareness Profile®
Course 2: Earning and Developing Rapport and Respect
Course 3: Giving Feedback Without Crushing Their Spirit
Course 4: Delivering Discipline and Setting Boundaries
Course 5: Saying No and Staying Liked
Foundational Course 2:
Contagious Leadership™:
How to Transition from Manager to Leader
Course 7: How Leaders Make Better Decisions
Course 8: How Leaders Handle Conflict
Course 9: How Leaders Improve Employee Engagement
Course 10: How Leaders Delegate and Still Deliver Results
Foundational Course 3:
Contagious Communication™:
How Leaders Connect in a Way that Sticks
Course 12: How Leaders Manage Multiple Personalities with Emotional Intelligence
Course 13: How Leaders Create and Share Their Expectations
Course 14: How Leaders Teach Others What They Know
Course 15: How Leaders Coach for Improved Performance
Consulting Phase 2: Job Description Assessment
Foundational Course 4:
Make Difficult People Disappear™:
How to Reduce Stress and Eliminate Conflict in the Workplace
Course 17: How Leaders Flex Through Times of Change and Remote Workers
Course 18: How Leaders Manage Their Time
Course 19: How Leaders Stay Authentic and Encourage Authenticity in Others
Course 20: How Leaders Motivate and Praise
Foundational Course 5:
Contagious Confidence™:
How Leaders Build, Boost, and Maintain Strong Self-Esteem
Consulting Phase 3: Job Fit Analysis
Capstone Course:
Contagious Collaboration™:
How a Leader Builds a Team and Brings Them Together