Hospitality/Tourism Leadership Training and Consulting

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SUGGESTED Hospitality/Tourism Leadership Training and Consulting

In hospitality and tourism, the way your managers and leaders treat employees rubs off on your guests. Free tickets, free rooms, and apologies only go so far and many a new manager will give away the farm when an employee does something wrong.

For managers in hospitality and tourism, often young and in need of having fun, this results-oriented leadership training program and process will build their skills and save you time and money in hiring and firing.

Consulting Phase 1: Training Department Audit

Foundational Course 1: Transition from Buddy to Boss:
The Smooth Path from Front-Line Staff to Supervision

Assessments: CORE Multi-Dimensional Awareness Profile®

Text message campaign for Leadership Lessons

Course 2: How Leaders Earn and Develop Rapport and Respect

Course 3: How Leaders Give Feedback Without Crushing Their Spirit

Course 4: How Leaders Deliver Discipline and Set Boundaries

Course 5: How Leaders Can Say No and Still Be Liked

Foundational Course 2: Contagious Leadership™:
10 Simple Steps to Being a Better Boss

Course 7: How Leaders Make Better Decisions

Course 8: How Leaders Handle Conflict

Course 9: How Leaders Improve Employee Engagement

Course 10: How Leaders Delegate and Still Deliver Results

Foundational Course 3: Contagious Communication™:
How Leaders Connect with Tact, Skill, Style and Respect

Course 12: How Leaders Interview to Hire Right

Course 13: How Leaders Create and Share Their Expectations

Course 14: How Leaders Learn to be More Professional and Less Emotional

Course 15: How Leaders Coach for Improved Performance

Consulting Phase 2: Job Description Assessment

Foundational Course 4: Make Difficult People Disappear™:
How to Reduce Stress and Eliminate Conflict in the Workplace

Course 17: How Leaders Manage Through Times of Change

Course 18: How Leaders Manage Their Time

Course 19: How Leaders Handle Their First HR Issue

Course 20: How Leaders Apply Emotional Intelligence to Motivate

Foundational Course 5: Contagious Confidence™:
How Leaders Build, Boost, and Maintain Strong Self-Esteem

Consulting Phase 3: Job Fit Analysis

Capstone Course: Contagious Collaboration™:
How a Leader Builds a Team and Brings Them Together

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