Hospitality/Tourism Leadership Training and Consulting
SUGGESTED Hospitality/Tourism Leadership Training and Consulting
In hospitality and tourism, the way your managers and leaders treat employees rubs off on your guests. Free tickets, free rooms, and apologies only go so far and many a new manager will give away the farm when an employee does something wrong.
For managers in hospitality and tourism, often young and in need of having fun, this results-oriented leadership training program and process will build their skills and save you time and money in hiring and firing.
Consulting Phase 1: Training Department Audit
Foundational Course 1:
Transition from Buddy to Boss:
The Smooth Path from Front-Line Staff to Supervision
Assessments: CORE Multi-Dimensional Awareness Profile®
Text message campaign for Leadership Lessons
Course 2: How Leaders Earn and Develop Rapport and Respect
Course 3: How Leaders Give Feedback Without Crushing Their Spirit
Course 4: How Leaders Deliver Discipline and Set Boundaries
Course 5: How Leaders Can Say No and Still Be Liked
Foundational Course 2:
Contagious Leadership™:
10 Simple Steps to Being a Better Boss
Course 7: How Leaders Make Better Decisions
Course 8: How Leaders Handle Conflict
Course 9: How Leaders Improve Employee Engagement
Course 10: How Leaders Delegate and Still Deliver Results
Foundational Course 3:
Contagious Communication™:
How Leaders Connect with Tact, Skill, Style and Respect
Course 12: How Leaders Interview to Hire Right
Course 13: How Leaders Create and Share Their Expectations
Course 14: How Leaders Learn to be More Professional and Less Emotional
Course 15: How Leaders Coach for Improved Performance
Consulting Phase 2: Job Description Assessment
Foundational Course 4:
Make Difficult People Disappear™:
How to Reduce Stress and Eliminate Conflict in the Workplace
Course 17: How Leaders Manage Through Times of Change
Course 18: How Leaders Manage Their Time
Course 19: How Leaders Handle Their First HR Issue
Course 20: How Leaders Apply Emotional Intelligence to Motivate
Foundational Course 5:
Contagious Confidence™:
How Leaders Build, Boost, and Maintain Strong Self-Esteem
Consulting Phase 3: Job Fit Analysis
Capstone Course:
Contagious Collaboration™:
How a Leader Builds a Team and Brings Them Together
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Clients who are glad they chose us!