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When leading in retail or managing to provide a service, the way your management team members treat front line staff immediately impacts sales. Customers have too many choices for your product or service to let even one a day get away.

To develop those managers you want to promote, who are also prepared, this results-oriented leadership training program and process will build their skills and boost your bottom line.

Consulting Phase 1: Training Department Audit

Foundational Course 1:
(for 1st Level Management)
Transition from Buddy to Boss:
The Smooth Path from Front-Line Staff to Supervision

Foundational Course 1:
(for Middle Management)
10 Steps to Being a Better Boss

Foundational Course 1:
(for Senior Leaders)
Strategic Planning that Makes Sense

Assessments: CORE Multi-Dimensional Awareness Profile®

Text message campaign for Leadership Lessons
(for 1st Level Management)

Email message campaign for Leadership Lessons
(for 2nd Level Management)

Course 2: How Leaders Earn and Develop Rapport and Respect

Course 3: How Leaders Give Feedback Without Crushing Their Spirit

Course 4: How Leaders Deliver Discipline and Set Boundaries

Course 5: How Leaders Can Say No and Still Be Liked

Foundational Course 2: Contagious Leadership™:
Knowing When to Manage and When to Lead

Course 7: How Leaders Make Better Decisions

Course 8: How Leaders Handle Conflict

Course 9: How Leaders Improve Employee Engagement

Course 10: How Leaders Delegate and Still Deliver Results

Foundational Course 3: Contagious Communication™:
How Leaders Connect with Tact, Skill, Style and Respect

Course 12: How Leaders Interview to Hire Right

Course 13: How Leaders Create and Share Their Expectations

Course 14: How Leaders Learn to be More Professional and Less Emotional

Course 15: How Leaders Coach for Improved Performance

Consulting Phase 2: Job Description Assessment

Foundational Course 4: Make Difficult People Disappear™:
How to Reduce Stress and Eliminate Conflict in the Workplace

Course 17: How Leaders Manage Through Times of Change

Course 18: How Leaders Manage Their Time

Course 19: How Leaders Handle Their First HR Issue

Course 20: How Leaders Apply Emotional Intelligence to Motivate

Foundational Course 5: Contagious Confidence™:
How Leaders Build, Boost, and Maintain Strong Self-Esteem

Consulting Phase 3: Job Fit Analysis

Capstone Course: Contagious Collaboration™:
How a Leader Builds a Team and Brings Them Together


Clients who are glad they chose us!

Your leadership style and strengths change how you lead and are perceived by others. Find out how you lead with this quick online assessment.

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