CONFLICT: WHEN THEIR OPINION IS VASTLY DIFFERENT AND WHY IT MATTERS WEBINAR
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“Ms. Wofford was contagiously enthusiastic and is extremely knowledgable!”
CONFLICT: WHEN THEIR OPINION IS VASTLY DIFFERENT AND WHY IT MATTERS
Conflict among the team is tough. Conflict, between you and that one employee who just thinks vastly differently than you, can be beyond frustrating. More than dealing with a difficult person, this learning event walks you through the conflict resolution techniques and puts the value back in brainstorming. Learn how to still make their opinion count and leave them feeling like they can contribute to your efforts through acceptance, curiosity, communication, and tolerance of those who seem to challenge your every move. Part of our Contagious Leadership series on how to become a better leader, this learning event focuses on how to resolve conflict, prevent it from erupting, and still get the result you need without letting resentment breed. If you have team members you want to meet “out back” and give a “piece of your mind”, but would rather save the time and use the gems that spring forth from their oh so different mind, this webinar was designed with YOU in mind. In Conflict: When Their Opinion is VASTLY Different and Why it Matters you’ll learn valuable steps for processing and preventing conflict, but also why a little disagreement is powerfully creative. Their opinion, and yours matters, and when you can make the most of both, your results will improve and you’ll stop searching for a position on another team to which you wish that employee would move!
- Employ 6 steps for conflict resolution
- Develop a strategy for brainstorming that fuels creativity and innovative ideas
- Remove the frustration you feel about employees who disagree with your direction
- Use sayings and scripts that acknowledge the ideas of others without shutting them down
- Reduce stress while improving results
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