No one likes it when team members bicker, but leaders report spending much of their time dealing with this very issue. The challenge is how they deal with it makes a big difference. What do employees in conflict need from their leader and does it matter if the conflict is small, large, minor, or critical?… read more
ABOUT THE AUTHOR
Monica Wofford, MBA, CSP, is an international speaker, trainer, and author who helps managers who were promoted , actually become prepared to lead.
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