If you even think the phrase “Can you hear me now?” after you’ve just talked to an employee, then you’re a leader whose employees aren’t listening. But why aren’t they? Hearing is a gift most of your team members will have, but listening is a skill and leaders need listening skills. There’s more to the… read more
ABOUT THE AUTHOR
Monica Wofford, MBA, CSP, is an international speaker, trainer, and author who helps managers who were promoted , actually become prepared to lead.
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