Chris McCann, President of 1-800-Flowers was an undercover employee on Undercover Boss. He went into the highest performing store in their system looking for the “secret” to this high grossing store. He met and worked with the employees, undercover mind you, and when his week was up, he recognized them all because he found the… read more
ABOUT THE AUTHOR
Monica Wofford, MBA, CSP, is an international speaker, trainer, and author who helps managers who were promoted , actually become prepared to lead.
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